From Chaos to Clarity
Helping cross-functional teams work together better is more important for CX leaders than ever.
WORK TOGETHER BETTER
75%
of execs feel that collaboration needs to be improved.
(Forrester, 2021)
65%
of managers say meetings keep them from their work.
(HBR, 2017)
64%
say collaboration is harder while working remote.
(Microsoft, 2024)
THE SOLUTION:
A FACILITATOR
A facilitator helps groups of people work together better, share ideas and viewpoints, and make decisions. They create cross-functional team collaboration in a way that regular meetings can’t
.
The Power of WORKSHOPS
Structured sessions, virtual or in-person, that help people and teams work together better, share ideas, make decisions, and reduce pointless meetings.
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Strategy Workshops
To align cross-functional teams on your CX strategy.
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Planning Sessions
To maximize your team's focus and impact.
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Problem-Solving Workshops
To unlock your team’s creativity to solve tough challenges.
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Design Sprints
To quickly design tough customer experience journeys.
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Retrospectives
To learn from initiatives and improve performance for the future.
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Team Retreats
To get teams together in person to connect and collaborate.
👋 Hi, I’m Tanner, the Founder and Principal Consultant at NextGen CX.
In my nearly 20 years of experience in CX and leadership, I’ve had my fair share of collaboration challenges. As a CX leader, we’re often caught in between teams and need to bring cross-functional teams together to align on strategies and get things done.
Frustrated with traditional ways of collaboration, I became a certified AJ&Smart Workshopper Master. I can help you and your teams finally work better together.
About me
ARE YOU READY TO
COLLABORATE BETTER?
Every CX leader knows the importance of creating cross-functional collaboration and buy-in from teams across an organization.
You should book a call with me if…
✅ You are tired of meetings that don’t drive alignment
✅ You rely on cross-functional alignment for the success of your CX strategy
✅ You are ready to invest in improving collaboration in your organization
✅ You believe your team’s creativity can be unlocked
You should not book a call with me if…
❌ You’re happy with your meetings
❌ You have alignment and buy-in across your organization for you CX strategy
❌ You’re not ready to invest in better team collaboration
❌ You’re happy with the ways your team contributes to ideas and creates strategies